Auto-Repayment FAQs

This article will quickly answer common questions about automatic repayment.

1. What is auto-currency conversion?

Auto-currency conversion is a service that automatically offsets debit balance in the account by converting currency with a credit balance into currency with a debit balance. As a result, debit interest in the account is maintained at a minimum level. The currency selected for auto-conversion will be based on its amount in SGD equivalent, from highest to lowest.

2. How do I enable auto-currency conversion?

To enable this service, kindly visit: "App” > "Me” > "More Settings” > "Account Preference" > "Auto-Currency Conversion".

3. Under what circumstances will the auto-currency conversion be triggered?

When the account's net debit balance exceeds SGD 1.00 or the equivalent at time 07:00 SGT and 16:15 SGT on an SG business day, an auto-currency conversion will be triggered.

In the case that any offset/conversion was initiated by the client before the mentioned time, the auto-conversion will not be triggered.

4. What is the exchange rate being used for auto-currency conversion?

The prevailing rate as of 07:00 SGT and 16:15 SGT daily will be used for auto-currency conversion. Exchange rate indicated is for reference only, kindly refer to the actual amount after conversion.

5. Where can I find the conversion record?

To check the conversion records, kindly visit: "App” > "Portfolio" > "More" > "Fund Details". Alternatively, the daily statement will also include this information.

6. How do I disable auto currency conversion?

To disable/opt-out from this service, kindly visit: "App” > "Me” > "More Settings” > "Account Preference" > "Auto-Currency Conversion".

 

Disclosures

This article is for reference only and does not constitute any investment advice.

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